RECEIVING AND WAREHOUSING

This includes receiving, storing, and processing of furniture and furnishings that you order for your clients that are shipped directly to us.

We can accommodate all your valuable items in our clean, climate-controlled, and secure, 24-hour monitored warehouse.

Clean, Climate-controlled, Secure, 24-hr Monitored Warehouse

Every item undergoes our standard quality control procedure which includes opening and inspection of freight for damage after receipt. Our experienced handlers can receive all types of items and have a trained eye to inspect for these damages, defects, or shipping errors.

Inspection for Damage

We will notify you of any damaged items to determine the appropriate course of action, or simply refuse freight. We will also assist you in finding trusted vendors for repairs if applicable. You will be required to file a damage claim form.

Damage Notification

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Several loading docks available to accommodate a variety of trucks to receive freight, including semi-trucks

Several Loading Docks

Our warehouse is centrally located at 3723 Regent Blvd, Jacksonville, FL 32224, near UNF, with convenient access to I-295. Receiving hours are 8:30am-4:00pm Monday-Friday. No shipments accepted after 4:00pm

Centrally Located

We receive a high volume of freight daily. OUR POLICY IS TO PROCESS AND INSPECT ALL ITEMS RECEIVED IN APPARENT GOOD CONDITION WITHIN 14 days. Please keep this in mind when shipping items with an inspection window of less than 14 days.

14-Day Processing Time

Please note that ALL FREIGHT MUST BE PREPAID, and we will not be liable for damages deemed manufacture flaws, or concealed damage due to shipping prior to receiving the items.

Disclaimer

When placing an order to be shipped to our warehouse please make sure to include your name + SIDEMARK (i.e. Love Interior Design – Smith). There is no need to include “The Delivery Source” if space does not allow. This will help expedite our receiving and inventory process and allow us to notify you sooner of your items received.

Shipping Instructions

The following EXTRA FRAGILE items will be received at your own risk:

Statuary
Mirrors
Artwork
Glass or Marble Tops
Lamps, Shades, and Lighting Fixtures
Pottery and Planters
Other Fragile Accessories

We DO NOT accept the following items:

Appliances
Pianos
Plumbing
Lumber
Construction Materials
Taxidermy

**You will be required to carry your own commercial property insurance for your clients' inventory

**Fee will apply for all pick-up requests